Carpet Cleaning FAQ

Frequently Asked Questions About Professional Carpet Cleaning

The manual scrub wand is a good cleaning tool for cleaning lightly soiled carpet. When cleaning more heavily soiled carpets, the wand becomes a beast of burden. Cleaning results depend upon the strength, stamina, and technique of the person working the wand. Cleaning heavily soiled carpets with a scrub wand is tiring. The repetitive motion of scrubbing back and forth is extremely strenuous and fatiguing. An individual can not scrub long enough to effectively clean your carpets.

First and foremost, the Rotovac Powerwand is an electric power scrubbing tool. Comparing the Rotovac Powerwand to an old style wand is like comparing a skill saw to a hand saw. We have converted a back and forth manual task to a much easier and more efficient rotary mechanized operation. Which makes more cleaning passes per minute than is possible with a manual scrub wand. In addition, the cleaning passes are from all directions rather than just back and forth. This is what produces the best possible cleaning results for you.

Does the Powerwand work on all types of carpet?

The Rotovac has a carpet pile height adjustment wheel which allows it to work on all installed over pad carpet and most commercial glue downs.

What is the dry time of the Rotovac in comparison to a wand?

The Rotovac Powerwand on average leaves the carpet about 20 times drier in comparison to a manual scrub wand under similar conditions.

Why should I have my carpets cleaned?

There are many reasons to regularly clean your carpet and upholstery.

  • Health (Carpeting and fabrics that you do not clean and properly maintain have the potential to cause a variety of health problems inside the home or workplace).
  • Carpet Lifespan (Extend the life of your carpet simple routine professional cleaning).
  • Appearance (Regularly scheduled cleanings can help maintain the original look and luster of your carpet)

How often should I have my furniture cleaned?

How often your furniture needs professional cleaning depends on how heavily you use it. Most people dont know how dirty a heavily used sofa or chair can become! Choose a professional option to get the best results without over wetting or over soaping your furniture.

Should I vacuum before the carpet cleaner arrives?

Yes, vacuuming is essential to the longevity of your carpet. You should vacuum your carpet as often as possible.

Should I move anything?

Yes, you should remove any furniture from the areas that you want cleaned. Put away all decorations, nick knacks and breakables.

How long will it take for my carpet or furniture to dry?

Our dry times typically range from 2 to 6 hours. Many factors, including weather, humidity, and airflow can affect the time needed to dry. The dry time of a carpet cleaned with a Rotovac is significantly less than with other systems.

How long before I can walk on my carpet?

You can walk on your carpet immediately but we recommend that you limit traffic until completely dry.

Are the products you use safe?

Yes, we use the #1 line of cleaning products in the world. This allows us to guarantee the highest quality job available at any price! Our products are: nontoxic, safe for pets & children, biodegradable, and phosphate free.

Do your technicians have experience?

Yes, our technicians attend courses, seminars, and schools across the country to keep current on the latest in cleaning technologies. Over 10 years of experience.

Will your services help my allergies?

Yes,  when you clean your carpet and furniture it removes pollutants and makes for a more friendly breathing environment.

Will you remove all my stains?

Let me start by defining the difference between a spot and a stain: a spot is any foreign material (soil, liquid, etc.) that is removable by standard cleaning methods.(The foreign material is on or around the carpet fiber) A stain is a foreign material (soil, liquid, etc.) on the carpet that is not usually removable by standard cleaning methods. (The foreign material has penetrated soaked into fiber and has changed or damaged the fiber itself). Some stains may be very difficult or impossible to remove. If we cant remove that stain, then it may not be possible to remove it.

Does cleaning your carpet make it wear out faster?

No, actually dirt acts as an abrasive when trapped in your carpet or fabrics and you should remove it using a professional cleaner to reduce wear.

Does your process restore the original feel of my carpet?

Yes, our process leaves your carpet fresh, clean, residue free and soft to the touch.

Should I have a fabric protector applied after cleaning?

Yes, most carpet manufacturers recommend that you reapply protector after professional cleaning to restore the original stain resistance. Some manufacturers even require it as part of the warranty on the carpet.

My carpet is really old, should I replace it?

With the cost of replacing carpet being expensive today, it is always best to clean carpet professionally first. It costs far less and may make a world of difference.

Which provides better indoor air quality: hardwood, or carpet?

Carpet actually acts like a filter  to trap pollutants that a professional carpet cleaner can remove. As long as you maintain a regular cleaning schedule, carpet provides much better indoor air quality than hardwood.